

|
Services
The Ogemaw County Public Transit provides county wide transportation Monday thru Friday from 7:00 am until 7:00 pm and on Saturday from 8:00 am until 4:00 pm. Appointments can be scheduled anytime, but due to the vast number of people that utilize the transit and the large area we cover, it is strongly encouraged for appointments to be scheduled between the hours of 9:00 am and 4:00 pm. Scheduling appointments during these times will ensure a timely arrival to your appointment. If you live in the outlying areas of Ogemaw County, the best service will be provided with some advanced planning. To avoid lengthy wait times, please contact OCPT dispatch to check expected times in your area prior to making an appointment. Our buses make at least three trips daily Monday through Friday to each outlying area in our county. The service is spread thoughout the day to meet the needs of the greatest number of customers. Any transportation needed after 4:30 pm on any given day must be called in NO later than 4:30 pm each day. There is no guarantee that a bus will be available after 4:30 pm if the ride was not scheduled prior to 4:30 pm.
Demand Response
The Ogemaw County Transit provides you with door to door transportation within Ogemaw County for shopping, medical appointments, a ride to work, visiting and other activities within Ogemaw County you would like to attend. Our buses travel throughout Ogemaw County daily.
Reservations
You can call and schedule the bus for a pick up at an agreed upon time and day requested, without calling the office each time. If you don't plan on riding on one of your scheduled days, you must call the office and cancel the bus for that day.
Evening Transportation
To schedule evening (after 4:30 pm) transportation it is required to call our dispatch office at (989) 345-5790 prior to 4:30 pm so that we may accommodate your transportation needs.
OGEMAW COUNTY PUBLIC TRANSIT Transportation Policies It shall be the policy and practice of the Ogemaw County Public Transit (hereby known as OCPT), to provide open-door public transportation to all persons throughout Ogemaw County; so long as the passenger is able to reasonably cooperate in the safe, peaceful, and comfortable conduct of the public transportation. OCPT will provide equal opportunity to participate and benefit from all transportation services without regard to race, color, religion, sex, national origin, or disability. Requesting Transit Service · All OCPT transportation trips must be scheduled through the Transit office at 989-345-5790. Please provide passengers name, pick-up location, destination, phone number, and appointment time. The dispatcher will quote you with an estimated pick-up time. · If you live in the outlying areas of Ogemaw County, the best service will be provided with some advanced planning. To avoid lengthy wait times, please contact OCPT dispatch to check expected times in your area prior to making an appointment. Our buses make at least three trips daily Monday through Friday to each outlying area in our county. The service is spread throughout the day to meet the needs of the greatest number of customers. · Please be ready for the buses arrival from 15 minutes before until 15 minutes after the scheduled pick-up time. This will avoid delays so that everyone will arrive to their destination on time. · Transportation is available Monday through Friday from 7:00 am to 7:00 pm; Saturday from 8:00 am to 4:00 pm. Anytime beyond these hours, scheduling can be accomplished by leaving your trip request on the answering machine. · To schedule evening transportation (after 4:30 pm), it is required to call our dispatch office at 989-345-5790 prior to 4:30 pm so that we may accommodate your transportation needs. · Arrival time to the destination may vary. You should always have someone available at the destination for small children or someone that has a mental or physical challenge that will need assistance. · Cancellations must be made as soon as possible to allow other clients sufficient time to request a ride in your place. Failure to cancel a scheduled ride 30 minutes prior to your scheduled time could result in the rider being charged with a “no show”. Riders with 2 or more no shows in any 30 day period may have ridership privileges reduced or suspended. Fares · Everyone is required to pay their fare as they board the bus, unless prior arrangements have been. Fares may be paid with OCPT tickets, cash, check, or prepaid at the OCPT office. · Passengers must have exact fares, drivers do not carry change. The balance from what you pay is not refundable. A no refund policy also applies toward ticket and prepaid purchases. · Tickets are available from your driver or at the OCPT office. They may be kept with the passenger or in our dispatch office. The price of the tickets is $20.00. They do not expire and are non-refundable. They will be marked accordingly depending on the fare for any particular ride.
General rules for passengers Service Animals Service animals are allowed to ride the bus with passengers who have visual, hearing, or mobility impairments. Service animals must be under the control of the rider at all times. *ADA regulations define service animal as any animal individually trained to work or perform tasks for an individual with a disability, including but not limited to guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items. It is discriminatory to require a person with a disability to certify or register a service animal.
Seat Belts and Restraints · All passengers are requested to use seat belts while the vehicle is in motion. Passengers must remain seated until the vehicle comes to a complete stop. · Passengers transported in the OCPT Van, must wear their seat belt. Shall a passenger refuse to use seat belt, they will not be transported in the van. · All School aged children are required to wear a seat belt. School children riding the bus may be assigned to a particular seat if the need arises. · Infants are required to ride in a child safety seat while on the bus. The child safety seat is the responsibility of the parent. Parents are also asked to secure their own children in the child seats. Oxygen Tanks
· Portable oxygen tanks are permitted on OCPT vehicles. Tanks may not be stored in the vehicle aisle way. · Respirators are permitted on OCPT vehicles. They may not be stored in the vehicle aisle way. Personal Care Attendant · Passengers requiring a personal care attendant to accompany them while being transported by OCPT, may do so. An eligible Personal Care Attendant (PCA) can ride at no charge. Hazardous Materials · Guns, knives, explosives, dangerous liquids, and hand carried parcels that could cause injury to other passengers are banned by law.
Bicycles/Carry-On’s · Bicycles are not able to be transported inside any OCPT vehicle, due to the inability to properly secure them. All carry-on’s must be able to be safely secured. · Grocery bags must be kept to a minimum, 6 bag limit. Audio/Video Devices · Radios, Scanners, portable CD/DVD players, MP3 players, and Ipods may be used on the bus only if the sound is transmitted to the user by ear plugs or headphones and the content is not offensive to other passengers. Passenger Conduct and Behavior Behavior · Verbally or physically abusive behavior with transit staff or other passengers will not be allowed such as: Profanity, outbursts, threatening gestures, threatening words, and any other disruptive behavior. · No person may assault, threaten, demand, intimidate, perform unlawful acts, or interfere with another passenger or transit staff while in the performance of his duties. Hygiene · A passenger may not be allowed on a vehicle if his or her body odor or physical hygiene will disturb the reasonable comfort of other passengers or transit staff. · A passenger will be given notice and an opportunity to correct the odor or hygiene problem prior to discontinuing riding privileges, unless in the judgment of transit staff, that person places existing passengers in extreme discomfort or is considered a health risk for others.
Proper attire · A passenger must wear shirt and shoes or they will be denied transportation.
|
|
|